Executive Summary

This report describes action-research carried out in the Autumn of 2016 by South East Health Technologies Alliance (SEHTA) to find a solution to the industry-wide challenge of needing to better protect domiciliary care clients against safety events, and in so doing better protect careworkers, care managers and executive team members from liability challenges, despite increasingly complex client needs and reduced funding.

Sponsored by Kent Surrey Sussex Academic Health Science Network (KSS AHSN), SEHTA took on this challenge by designing, planning, running and evaluating a trial at All Seasons’ Copperfields extra-care facility in Ramsgate, Kent that compared the efficiency and effectiveness of the traditional system of recording the care that was delivered in a book kept in the client’s home against different technological alternatives.